Topic: Having problems getting HP P2055dn to print

[mitchh]

I have read on here where the choice of a laser printer for use with windows, it is critical to select one with the printer capable of processing PCL internally.  I looked at HP's offerings and found the P2055dn which is PCL 5e compatible.  When I connect the printer all from windows 7 (usb connected) seems fine.  I opened a command window and printer a text file with "type junk.txt >\\computername\printername"  So it seems to push the text characters through the connection just fine. 

But when I try to print from FP, I get a top line of seemingly codes since backslashes and special characters are splattered on that line, but that is all there is on the page and then nothing.  There is no indication that any of the text I am trying to print is being pushed to the printer.

This is a new install of filepro, but the data, menu's and reports are used in an office down the hall.

I'm hoping someone can point me in the right direction to resolve this issue.
Thanks,
Mitch
 

[Bill Randall]

Try going to filePro's printer maintenance and change the Type on your printer to NO CODES and see if it prints.  Make sure to turn the printer off and on first.  If it does print, then the previous printer Type was most likely the problem sending an incorrect init string.  You don't say what printer Type you are using.  HPLASER is a good one to start with.

[mitchh]

Hi Bill

I have selected each of the HPLASER types as well as NOCODES.  I on occasion would get a blank pagespit out.  It appears that the printer only has one built in font, courier.  So I also changed the emulation settings to use that font (the default was don't emulate - just throw away the characters); I thought this is why I would get blank pages, but no.  I also moved the printer from a Win 7 machine to an XP to see if it had anything to do with the OS causing problems, but this presented the exact same behavior. 

I did not turn off the printer between each attempt.  I was also concerned that the spooler might be carrying over or sending init strings.  I will bypass that as well and try again.
Thanks,
Mitch

[JimAsman]

The 2055 should print from filepro just fine.

What is your printer destination command in the config file?

What happens if you...

copy /b junk.txt \\servername\printersharename

[mitchh]

Hi Jim,

When I execute "copy /b junktest.txt \\computername\printername", it spits out the page with the contents of the junktest.txt file just fine.  This is why I am confused.  It seems that the printer is processing text just fine.  So I am wondering why FP is causing problems printing?  I will try the other things listed above and report back.

[mitchh]

OK, not getting any better results; BUT I just noticed that the page that spits out with one line of escape looking info shows
"{\rtf1\ansi\ansicpg437\deff0\feflang1033{<and keeps going>....".

When I installed 5.6, I installed the rtf thinking it would just provide flexibility for the future.  Looking at the codes on the page, could this be causing the problem?  If so, how do I turn it off?  Or do I just need to remove it from the machine?

Thanks,
mitch

[Bill Randall]

Yes.  In your FullDev.bat file that you use to start filePro, remove or comment out the line that says

set PFPRTC=rtf60

[mitchh]

SUCCESS!!

Thanks Bill!  That fixed it immediately.

mitch