Technical SupportfP Technologies, Inc. provides product technical support on a for fee basis.
This is done both on a per incident basis and Annual Technical Services Contract.
Free telephone and e-mail installation technical support will be
available for 30 days from the date of initial license invoice.
Free technical support does not apply to application development support.
All costs for calls to our Technical Support Department are the customer?s responsibility.
Beyond the 30-day period, the current technical support fees will apply.
* General Email Support -
fpsupport@fptech.com * Email files to Support Staff -
suppfiles@fptech.com * filePro GI (fP Server/fP Client) Support -
fpgui@fptech.com * Phone Support - 800.847.4740
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Please be prepared to provide us with either your filePro account number or product serial number.
