License error

[berskers]

App installed on server for sharing, 2 desktops. Getting this error when trying to access from desktop...

"unable to connect to license server, refer to license documentation for more details"

Does this mean my license has expired or that someone has deleted my license file?

[Bill Randall]

Map the drive of the server to the workstation.  C on the server may be F on the workstation.

Copy the FullDev.bat to WS.bat for use by workstations.

Edit the WS.bat and Add after the @echo off line

set FPLMHOST=88.118.118.88:6556

NOTE: Replace the IP address with the correct one for your server.

This tells the Workstation to use the machine at that IP address as the server license manager and to connect to port 6556 (the default).

Also change all references of the server Drive letter to the new Workstation Drive letter.    C on the server may be F on the workstation.

Change the short cut (or create) to use the WS.bat instead of the FullDev.bat

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When a Windows workstation cannot connect to the License Manager, it means one of 3 things.

1.  Make sure the license server is running on the server.  Does filePro run from the server properly?

2.  Make sure the bat file that launches filePro on the workstation has the appropriate environment setting of 'set PFLMHOST=serveraddress:port'   The port is set to 6556 on all filePro licenses.

3.  Make sure that the port (6556) is not blocked by either the operating system or by a firewall.

On the system where the license manager is running, do:

    telnet localhost 6556

If it connects (screen clears), use ctrl-] (control right-bracket) to get to the telnet promnpt, and then "q" to quit.

Then, from the workstation system, use:

    telnet  <ip_address>  6556

If both these telnet tests work properly, then the workstation connection should be made to the license server.